Osaka Osho @ Westgate, Jurong East

 

Gyoza 

Chicken Tenshin Han

 

Soft Shell Crab

3 Gateway Drive
#03-09 Westgate S608532

 Price: 5/10

Taste: 5/10

Ambience: 7/10

Service: 7/10

Overall rating: 5.6/10 

My mom and I were looking around Westgate for a place for dinner and we came across this restaurant where they were giving out flyers. After some tough consideration, we decided to give it a try as Chicken Tenshin Han looks interesting.

The service was not excellent, but good enough. The service staffs are hard-working and they tried their best to satisfy their customers. We came to the restaurant at the peak hour when people came flooding therefore their service level was brought to the test. However, their service level wasn't that fantastic afterall, as they could not handle the crowd. For instance, they forgot what drinks we ordered, forgot our gyoza, and brought someone else's dish to our table.

I am a fan of Japanese food and the food are one of the not-so-good ones I have ever tasted. I do not find that the food is justified for the price we paid. For a set and 2 alarcarte dishes, we paid for over SGD$30, however, I found that the food standard is not on par with any Japanese restaurants. Chicken Tenshin Han was a disappointment. Chicken Tenshin Han is a rice dish which has a layer of egg on top of the chicken meat and rice. Some sauce is poured onto them to add taste to the dish. The texture of the egg was fluffy as they advertised. However, the sauce was so salty that it overrides the taste of the egg. It felt boring after finishing less than half the bowl and we find it difficult to finish the food due to the overwhelming salty taste.

I think the best food over there was their famous Gyoza. The skin was sufficiently thick/thin, fried just nice and the meat inside has a rich taste of pork and vegetable. We also had soft shell crab and fried chicken. Both of which I do not think they are worth your money. They tasted just like those you can find anywhere, in hawker centres, coffee shops or kopitiam. Sorry if this sound slightly rude.

Beneath the tables were ipads for order your food and menu which is actually laminated paper. Using the ipad for orders can be a good way to save time and manpower. It is also a way to help in prevent wrong orders. The food did arrived timely after the order was sent across the internet. The ambience was not bad as the chairs are quite comfortable and the lightening was bright and delightful. The atmosphere was friendly as the service staff remained calm despite of the crowd.

the ipad underneath the table

I hope that I can give a good rating to this restaurant, however, their food left a not-so-good impression to us. After eating them, we felt constantly thirsty. All in all, this restaurant is not worth your money unless you love gyoza, which in my opinion, their gyozas are only slightly better than those you can find elsewhere.

*The post includes my personal opinion. Experience may differ.